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Cookie & Data Usage Policy

Thinkzelithica Financial Platform

Last Updated: December 2024

Understanding Our Tracking Technologies

At Thinkzelithica, we use various tracking technologies to enhance your experience on our financial planning platform. These technologies help us understand how you interact with our services, remember your preferences, and provide personalized financial insights.

Our tracking systems collect information about your browsing patterns, device characteristics, and interaction preferences. This data enables us to optimize our platform's performance and deliver more relevant financial planning tools tailored to your specific needs.

We believe in transparency about how your data is collected and used to improve your financial planning experience.

Types of Tracking Technologies We Use

Essential Cookies

These are absolutely necessary for our platform to function properly. They enable basic features like secure login, session management, and access to your financial planning dashboard. Without these, our services simply wouldn't work.

Functional Cookies

These remember your preferences and settings, such as your preferred currency display, dashboard layout, and notification preferences. They make your experience more personalized and efficient each time you visit.

Analytical Cookies

We use these to understand how our platform is being used. They help us identify which financial tools are most popular, where users encounter difficulties, and how we can improve our services.

Performance Cookies

These help us monitor and improve our platform's speed and reliability. They collect information about loading times, error rates, and system performance to ensure smooth operation.

How Tracking Enhances Your Experience

Our tracking technologies work behind the scenes to make your financial planning journey more effective and personalized. When you log into Thinkzelithica, our systems remember your previous interactions and preferences to provide a seamless continuation of your financial planning activities.

  • Automatically save your progress on financial planning worksheets
  • Remember your preferred chart types and data visualization settings
  • Track your engagement with different learning modules to suggest relevant content
  • Monitor system performance to prevent interruptions during important calculations
  • Identify popular features to prioritize in future updates
  • Detect and prevent fraudulent access to your financial data
  • Customize the dashboard layout based on your most-used tools

For instance, if you frequently use our retirement planning calculator, our system will learn this preference and make those tools more prominent in your dashboard. Similarly, if you prefer viewing your portfolio in a specific format, we'll remember that choice for future sessions.

Managing Your Tracking Preferences

You have complete control over how tracking technologies interact with your browsing experience. Most modern browsers provide built-in controls for managing cookies and similar technologies.

Keep in mind that disabling certain tracking technologies may limit some features of our platform. Essential cookies cannot be disabled as they're necessary for basic functionality and security.

Chrome Settings Firefox Options Safari Preferences Edge Settings

Data Retention and Storage

Different types of tracking data are retained for varying periods based on their purpose and legal requirements. Session cookies are automatically deleted when you close your browser, while persistent cookies may remain for up to two years.

Retention Periods

Session Data: Deleted when browser is closed

Preference Settings: Retained for up to 1 year

Analytics Data: Aggregated and anonymized after 6 months

Security Logs: Retained for 2 years for fraud prevention

We regularly review and delete outdated tracking data to ensure we're only keeping information that serves a current purpose. Our automated systems clean up expired cookies and unnecessary tracking data on a monthly basis.

Third-Party Tracking

Some tracking technologies on our platform are provided by carefully selected third-party services that help us deliver better functionality. These include analytics providers, security services, and performance monitoring tools.

We maintain strict agreements with all third-party providers to ensure they handle your data responsibly and in accordance with privacy standards. These partners are prohibited from using your data for purposes beyond what's necessary to provide their specific services to Thinkzelithica.

You can learn more about our third-party partners and their privacy practices through their individual privacy policies, which we regularly review to ensure they meet our standards.

Questions About Our Data Usage?

We're committed to transparency about how we collect and use your data. If you have questions about our tracking technologies or want to discuss your privacy preferences, our team is here to help.

Address: 12 Crellin Grove, Camberwell, Melbourne VIC 3124, Australia

Phone: +61431281125

Email: [email protected]

Our privacy team typically responds to inquiries within 48 hours during business days.

Contact Information

12 Crellin Grove

Camberwell, Melbourne VIC 3124

Australia

Phone: +61 431 281 125

Email: [email protected]

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